This publication is available at https://www.gov.uk/government/publications/attending-an-inland-border-facility/attending-an-inland-border-facility. Get instant help by visiting our Help Centre for searchable FAQs and information on all aspects of travelling with Eurotunnel Le Shuttle. Calais | Freightlink - The Freight Ferry People Your account may also be locked/blocked if you have requested an amendment to a booking or your account by one of our Contact Centre or Live Chat agents. Customs clerk in Calais and declaring export, import, transit - ASALinks 6Go to the formalities building to report your arrival Brexit Customs Checks Make a Quiet Debut at U.K. Ports You should use your goods movement reference number in the check if you need to report for an inspection service to understand if your goods are held. Leave the SIVEP Customs Centre1 2Take the A16 motorway towards CALAIS 3Take exit 42 and head towards Le Truck Village Upon arrival at Le Truck Village Park your vehicle near the formalities building.4 5Take note of your parking space number. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. Your journey made easier. It is customary in French shops to greet the clerk when you arrive and thank them/say goodbye as you leave the store, whether you purchased anything or not. See our ticket terms and conditions for more information. ASA Brexit & Transit. If this happens, you must still attend an inland border facility to complete Oh no! Head to these destinations for some great tax-free shopping opportunities. ACCs can start and end transit movement of goods at their own premises. Unfortunately we have not been able to receive your details. If your request is urgent, please contact the service helpdesk (+32)2 29 58181. From France: +33 (0) 809 10 08 11. French Customs will attend the location to carry out the control. Please complete our online form, and we will be in contact with you as soon as possible. You have accepted additional cookies. Conveniently located just off the A16, Calais Truckstop offers 293 parking spaces for trucks in a fully secured parking area as well as, in cooperation with Calais Truckstop: offer a unique service for companies to facilitate their trade through Calais (ferry/Eurotunnel) and Dunkirk to the UK. This document can therefore be referred to for not only your travel arrangements, but can also be presented in order to make a claim such as expenses, etc. An ATA carnet is recommended. PABLO kiosks and customs offices are all located within our Calais Terminal Building. In addition, our teams of clerks operate a direct link between road drivers from England and their customs declarants who cannot be present at the terminals. The goods must be taken to an inland border facility directly and must arrive in the same condition as the goods were at the time of importation. If you wish to amend rather than cancel a booking, you can do so via My Eurotunnel. We will treat your data with respect - you can find full details in our privacy notice. Freightlink is a registered trademark. If you lock your account/booking due to too many failed password attempts, please wait at least 4hrs before trying again, or reset your password. Search and find the nearest customs office from all customs offices in Europe with opening hours and areas of responsibility. If you booked via a travel agent, tour operator, or coach operator, you will need to contact them to request any changes to your booking. We are unable to change the direction of a confirmed booking, however if you can make a new booking with the correct travel details and advise us of both reference numbers we will cancel the original incorrect booking for refund. Polska To start a Common Transit Convention movement out of Great Britain (England, Scotland and Wales), youll need to: To end a movement at an Office of Destination, youll need to present the TAD and provide the Movement Reference Number (MRN) for every consignment. Please make sure to make the Driver info web application your favorite tool when traveling with Eurotunnel Le Shuttle Freight. All UK immigration and customs matters are dealt with by British officials on the French side of the Channel regardless of whether you use a ferry, Eurostar or EuroTunnel. Fancy even more exclusive offers and savings? Competitive comprehensive cover for you, your family and your vehicle. This is based on things like load content, vehicle size and the presence of hazardous goods. ASA has the quality of 'interested in the load' conferred by the mandate and is therefore able to establish DSCE (CHED) from a Health Certificate (EHC). Make travelling even easier with a My Eurotunnel account, Click here for our partner offers and savings, request another copy of your booking confirmation email, Request a confirmation email & unlock your booking, Click here to quickly and easily reset your password for your My Eurotunnel account, request a confirmation email & unlock your booking, update your Advance Passenger Information, our ticket terms and conditions for more information. Securing Vehicles & Cargo on Ferries Guide, Vehicle Types On Ferries & Eurotunnel Freight Guide, Port Pass Generator - GMR, PBN, Envelope, Portbase, Declare your ATA carnet at the Pit stop if not already confirmed via your Border Pass, Present it at the Customs booth located just after check-in where it will be stamped. To access your booking you need to log in with your email address and a password you specified when you created your account. Shops & Restaurants at Eurotunnel Le Shuttle Terminals Rue Dr Paccard is like a miniature 5th Avenue full of haute couture stores. You may be charged the difference between the price for the original booking and the price applicable to the amended booking, see here for full terms and conditions. You cannot get a VAT refund for: Yes. You can also shop duty free (which is different from tax-free shopping with Eurotunnel Le Shuttle. Keeping this cookie enabled helps us to improve our website. Check for more information on getting ready for Welsh ports on the Gov.wales website. The Border Force customs offices list has been updated. The terminal is located at the end of a loop connected to the route from the tunnel; trains exiting the tunnel travel anti-clockwise around this loop and then pull into the terminal, meaning the locomotive that pulled the train will remain at the front for the next service through the tunnel. Only after control, when the results are positive, can the driver. Popular places to shop in Cannes include its most famous thoroughfare, La Croisette and the Rue dAntibes. You can use our customs service within our Calais Terminal to validate tax refund forms if purchases have been made in other EU countries. We are using cookies to give you the best experience on our website. Oh no! For more information, do not hesitate to contact us via the form at the bottom of the page.

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