a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. One of our helpful agents will be in contact with you to address the request. Andra You helped me very well.This is an honest society friendly and helpful! If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. They know they are wrong and yet they cannot be honourable and refund me the cash they stole through underlying tactics. My apologies for any inconvenience. If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car. Hello!Thank you for sharing your customer service experience with us, we will pass along the kind words to Eduardo.Have a nice day!Kind regards,Rachel from Wisecars. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. Conditions gnrales d'utilisation When I do receive a response (usually only when you call; emails dont seem to get a response), its always that it will take just a little longer than the previous rep had promised. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. I sent an email updating my flight information and times. I am hoping the rental process is just as smooth. If you cannot find the confirmation email, please contact us via our website. I'm glad Joanna was able to assist you and resolve this issue in a favorable way for both of us.Have a nice day!Kind regards,Rachel from Wisecars. If additional information is required, the process may be extended for another 28 calendar days. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. This option is available in most countries, however, always check the fuel policy of the Car Rental Company. Thank you! Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com | 492 of 547 Vehicles & Transportation Vehicle Rental Car Rental Agency Wisecars Wisecars Reviews 12,952 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 MM Mateo M 3 reviews NL Oct 18, 2018 Invited SIMPle and fast Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. This worked out around 600 in sterling give or take.Only to find out that after I returned the car they automatically charged me for! If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. If you choose to pay for the service using a credit card, your credit card details are not stored by us. how to report copyright infringement to bighit Dear Edgar,Thank you for taking the time to share your feedback with us!We're thrilled to hear we could respond to your query in a timely manner and the issue was resolved.Have a nice day!Kind regards,Rachel from Wisecars. A fair fuel policy means that you will have to return the car with the same amount of fuel that you picked it up with. Took out Excess Protection cover and had to make claim. Read Customer Service Reviews of www.wisecars.com - Trustpilot Dear Kushal,Thank you for reaching out to us. Received feedback within 2 hrs after a double booking.Double booked rental and requested cancelation. When you rent a car, you will usually need deductiblecoverage. Fill in your personal information and state your request. By using our website, we assume you agree to our, Bring a copy of the voucher as well as a full physical driver's license and a credit card, all in the main driver's name to the rental desk. You will be given the car with a full tank of fuel and asked to return it with a full tank of fuel. I was looking for an affordable long term car rental. All rights reserved. Wisecars | Terms of Service If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. Total lies and fabrication. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. Excellant servies, meeting demand, every thing was ok, and special thanks for support team due the speed in answer any thing. It stated, nothing more to pay. All persons driving the vehicle must be in possession of their driving license at all times. At the car rental pick up, I was requested to pay a total of BRL 2,643.48. Wisecars does not own or operate any Car Rental Companies.

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