Free delivery and returns on eBay Plus items for Plus members . If you need to return the item you bought, you can open a return request through the order confirmation email you received. eBay: Because I checked out as a guest and placing an order it is not Select your reason for the return and select. The subject line starts with "Order Confirmed". Return the item in the same condition you received it in pack it well. Learn more about the item condition policy. Refunds are typically available within 3-5 business days. Select your reason for the return and select Next. We'll automatically close a return request if there's been no activity. You have up to 30 calendar days from the estimated delivery date to report that an item hasn't arrived. Here's how: You can buy without an eBay account as long as: When you buy an item as a guest, well send you a guest order confirmation email, with the subject line Order Confirmed. When an item doesn't arrive or you need to return something: Open a request to let the seller know that your item hasn't arrived, or that you want to return it. If the returned item is used, damaged, missing parts, or is damaged during return delivery because it wasn't packaged correctly, the seller might deduct from the refund to cover the loss in the item's value. If the estimated delivery date has passed and you're still waiting, report that your item hasn't arrived so the seller can help you out. Companies respond better when others are watching. Show details. Shop with Afterpay on eligible items. If you're responsible for purchasing the return postage label, make sure you use a tracked service and add the tracking number to your return request. 1. Select Return item. eBay for Business podcast; eBay for Business YouTube; eBay for . Car & Truck Safety & Security Accessories, Get help with an item that hasn't arrived. is that really If the tracking for your item shows that it's been delivered, check with a neighbour in case you weren't home when the package arrived and they took delivery of it for you. When you buy as a guest on eBay, you can still track your purchases and return items you've bought, but you won't be able to use My eBay to keep track of your activity, message other members or make money by selling your unwanted items. Decline your return request Sellers can decline your return request if you changed your mind about an item and they stated in the listing that they don't accept returns, or if you missed the seller's deadline to start a return. eBay offers payment by credit and debit cards for most listings. For those rare cases when they dont go that way, the. If the returned item is opened, used, damaged, missing parts, or is damaged during return shipping because it wasn't packaged correctly, some sellers might deduct from your refund to cover the loss in the item's value. If the tracking for your item shows that it's been delivered, check with a neighbour in case you weren't home when the package arrived and they took delivery of it for you. So you have a label printer, and it features wireless printing. Something went wrong. You can shop for most things on eBay without needing an eBay account, but youll miss out on the benefits of being a member. Scan sheet - is this going to ding my metrics? View cart for details. access eBay community resources, such as discussion boards. We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community. To create an account, select View order details in your guest order confirmation email and then select Register at the top of the page. But they don't have to disrupt your businessor your profits. If you need to return the item you bought, you can open a return request through the order confirmation email you received. Here you can discuss all things shipping with other members. That At checkout you can pay for your item, choose where youd like it to be delivered, and review your order details before you pay. If you can't find your guest order confirmation email in your inbox, select the button below and we'll send you a link to your order details. Offer you a partial refund and let you keep the item This can be a good compromise when the seller doesn't accept returns, but wants to offer you a gesture of goodwill say if you ordered the wrong thing by accident. If you bought an item on eBay as a guest, you can still request a return or report that an item hasn't arrived, and the seller should help resolve your issue. Maybe it isn't quite what you thought. You'll need this email to view your order details, contact the seller, track your order, or start a return if you need to send your item back. This is the email we sent at the time of your purchase with all your order details. The amount ebay is charging is $8.80. You'll receive a confirmation email once you've created the request, which will include a link to view your request details. Offer you a replacement or an exchange Some sellers may offer the option of returning an item for a replacement or exchange instead of a refund. How to Return an Item on eBay: 12 Steps (with Pictures) - WikiHow For more information, see our Condition of returned items policy. When your return request is accepted, we'll send an email to your Messages - opens in new window or tab with the subject "Send the item back". View basket for details. Learn more about our Condition of returns policy. bubble wrap. If the item arrived damaged, broken, or faulty, add up to 10 images relevant to the reason you're returning the item for, and showing any scratches or defects. Read our article about managing refunds and return requests. To help you find the information you need, we've put together an overview of how the process works, with links to useful articles. Strength in numbers! When you see an item for sale on eBay, the listing will include the payment methods you can use to buy it. Tip Who pays the postage costs depends on why you're returning it. Oh, Ship! To ensure all of our members have a great experience on eBay, most purchases are covered under the eBay Money Back Guarantee. You can add a message to the seller and also upload up to 10 photos showing the item's condition. What to do if you've only received some of the items you've purchased. It's easier to shop on eBay and keep track of your purchases when you have an account. If you're responsible for purchasing the return shipping label, make sure you use a tracked service and add the tracking number to your return request. If the item being returned has a total cost of 450 or more, it will need to be returned with a signature confirmation. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. Buyers may not misuse our returns processes such as requesting a return and then sending a different item back. GetHuman8331130's Refunds and Returns issue with eBay from April 2023. If the returned item is used, damaged, missing parts, or is damaged during return shipping because it wasn't packaged correctly, some sellers might deduct from your refund to cover the loss in the item's value. For advice on how to find an eBay shops return policy, read on! Signed in as a guest on Ebay and order items for a barbeque pit and received part . You can add a message to the seller and also upload up to 10 photos showing the item's condition.
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