The platform does not tolerate any feedback left that violates its community standards. DO NOT TRUST THIS SITE. Have messaged seller and awaiting response. Vinted ranks 42nd among Used Clothing sites. They will not protect you and the people are rude and trying to make this place a 1 online shop in which they can abuse you on your own money and time. Once you've logged in: Click 'activity' in the header of the page, which you'll see between 'summary' and 'send & request'. The fact that this company is based in Lithuania means that you don't have a leg to stand on if you want to make an official complaint. Sorry, this post was deleted by the person who originally posted it. - tell him that you want to return the product to him. Don't use it's a scam! Looking back at sellers listing, the stain is visible (only if you are looking for it) and it is not mentioned in the description text - which I understand is against vinted policy. So how does one actually issue a partial refund? Responding to feedback shows you value their opinions. Here's how it works: Vinted automatically provides positive feedback to the seller if the buyer doesn't leave any of their own feedback four days after the order has been completed. You should pay for return shipping, unless the seller agrees otherwise. Their comments on the refund are below. I have gotten great deals and met some really nice people. Today; 06.11 the buyer has been refunded for the 15 bundle but Vinted refuse to refund me because I chose the 'custom delivery' option. I have been selling and buying since Oct 2021. If you decide to return the item, you'll need to ship the item with delivery confirmation (plus signature confirmation for items that are $250.00 or more), and enter the tracking number in the . Is there a way round this or do I just have to send it to their bank directly (which I dont want to have to do), Scan this QR code to download the app now. Value 133. For more information, please see our Now I'm 30 down and NO GOODS RECIEVED BACK. Now, is this legal/safe/doable, concerning that the "agreement" will take place outside the realm of Vinted, or am I setting myself up for getting scammed by a buyer? Rip off with branded shoes. My customer base seems to be mostly out of Quebec. No customer service, had been using vinted regularly without issues until a buyer recieved a parcel that had clearly been run over and mishandled, items were missing from the bag. Vinted use Evri as a delivery service and allow them 21 working days to get your parcel to you. Take photos of your item, describe it, and set your price. More likely than not you will get a return request label. Will my bank account details become public and why do i need to put my ssn in? BBC One - The One Show - Vinted Vinted - Buy and sell clothes - Apps on Google Play ago More posts you may like r/discogs 2 mo. The best way to determine if you meet their expectations is to get their opinions. How to Enter a Partial Refund - Shopify Community By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to accept a return. Vinted is great for selling if you either turnover a lot of stuff quickly or you don't mind it hanging around - you don't have the eBay risk of selling it too low and having to go through with the sale. pest and disease control in agriculture; property management companies concord, nc; lean cuisine cook time microwave. How Does A Seller Issue a Partial Refund without a Return? Agreeing with the buyer, we struck a deal for me to refund a partial amount of the item's value via an external channel to Vinted (PayPal). Buyer wants partial refund : r/vinted - Reddit For example, a customer shared feedback regarding the wrong color of a product they purchased from your shop. You post an item via royal mail? DISGRACEFUL. Hi, I have sold loads of things on Vinted and I've always had 5* feedback, literally never had an issue. someone help me please! Tap the (i) on your conversation screen with the member who left inappropriate feedback, then Report. Not only does it automate marketplace activities for you, but it also lets you order shipping supplies for your business and, at the same time, allows you to schedule package pickups. Responding to your customers' feedback as soon as possible also shows professionalism. They then only gave me 2 days to collect my parcel/raise issues before they close the case. . This would have been the same result if item cost 200 so beware of buying from Vinted. Vinted lets the seller pay you a partial refund via Venmo which is good. The seller never has access to your money until you "receive" and accept the items. Here's how it works. They should be closed/shut down for violating human rights! Before I give you my opinion on Vinted Scams I want to talk to you about how you can know who a Vinted scammer is, and quickly identify them to avoid a Vinted scam. With Vinted you get amazing deals while you de-clutter your closet! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customers are not happy or unhappy with their purchase, but there are areas you can improve on. One was "very accommodating" IE probably doled out a partial refund to pay the asshole off because of feedback extortion. There's also the Consumer Rights Act that came into effect in . Worse site to buy off, I purchase a pair of children shorts which originally was advertised at five pound and a pound delivery but vinted taken eight pound from my bank, never receive the item and vintage take no accountability whatsoever so I'm now out of pocket and still no item. We have 1 possible answer in our database. Reviewers complaining about Vinted most frequently mention customer service, buyer protection, and phone number problems. Returns 121. Remember that customer feedback is everywhere and the strongest force to attract customers is good reviews! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some sellers take a long time to reply or respond to offers or never do. I contacted seller and asked for half of my loss she refused and said she sent vinted a photo showing ring in pack before she posted it. The best way for a partial refund is to do it outside of vinted. They need to force the seller to pay return shipping when an item is damaged. DON'T BE SUCKED IN BY THEM, If you leave a negative review the seller does the same, it seems to be back to 20 years ago when on ebay sellers would leave a negative fb out of spite if they got it. Customer insights will help you understand customers and their needs more deeply. I totally get it - I sell several items a week on vinted and I'd say about 30% don't hit the 'all ok' button. Vinted deemed the parcel as 'lost' so refunded me the 6 bundle.

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