I then packed up the clothing and returned it. Our shipping partner, i-parcel, will process your refund directly with Canadian Customs on your behalf once the merchandise has been exported. Woman Within - Exchange/refund policy - ComplaintsBoard.com Then, check your Order Status. The information you provide will only be used for the purposes outlined in our Privacy Policy. When I asked how customers are supposed to know how long it will take return packages to reach Woman Within, the CSR admitted there is not way to know that date. If any of the Terms of Use are unlawful, void, or for any reason unenforceable, then that term shall be deemed severable from the other terms and shall not affect the validity and enforceability of any remaining terms. The best method is to provide a URL in the body of an email. The role of the Ombudswoman is to companion you through the process of resolution for complaints or grievances that are beyond the scope of local problem-solving. In the event that i-parcel cannot deliver your order (for example, an incomplete or incorrect physical address) your order will be cancelled and we will refund the merchandise price of items ordered. These charges are your responsibility and will be applied to the payment method provided at checkout. You can login with the same email & password as: Enhance your shopping experience & get rewards, all sales are final after the 60 day period. If you have aWoman Withinaccount, sign in and selectOrder History. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Contact us | Woman Within From time to time, we may post a contest, sweepstakes, or other similar promotion ("Promotion") on our social media websites or the Site. It may take up to two billing cycles for your credit to appear on your monthly statement. This website uses cookies to improve your experience. View or modify your information with a few simple clicks. Please allow additional time. Sorry, we are having trouble connecting to the system. Available payment methods will be displayed on the checkout page. Please email info@womanwithin.org.uk to request a refund and we will assign you a tracking #. any available defenses. She replied that this reason was not eligible for free returns. Order Tracking Spicemas Launch 28th April, 2023 - Facebook Expires 3/30/2023, $10 Rewards for every 200 points earned at FULLBEAUTY Brands. We do not collect sales or use taxes in all states. Return items online and generate return label . Resources Therefore, we ask that you reach out to the merchant from which you purchased the items for more information. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Simply select Order Status. If you return a final sale item, you will not be refunded for the item or shipment and the item will be donated to a charity local to our Indianapolis, IN distribution center. We are happy to process an exchange at no additional shipping expense for a new size, color, or different item. Please review the terms of any promotion or coupon before attempting to apply merchandise to be shipped outside of the US. Click here to see where we ship selected merchandise. Return items online and generate return label easily. All rights reserved. Mailing Address For Cheque refund or request for bank transfer credit, Turnaround i-parcel can only ship to the bill to address; they cannot ship to multiple addresses. This Site contains copyrighted materials, trademarks and other proprietary information, including, but not limited to, text, photos and graphics, the worldwide rights to which are owned by us, our related entities, parents and our licensors or licensees. Just ask our over a million happy customers. *Exchanges exclude items shipped directly from third-party brands, heavy items, items purchased through Amazon, Walmart, via PayPal. I was actually quite surprised and pleased with the Woman Within customer service, and the experience they gave me during my first return / refund with them! 3.4/5 (734 reviews) Are you this business? Packages shipped outside of the US are subject to customs fees and import duties imposed by the country where the package will be delivered. Once we process your return, well send an email confirmation. Select "Return Selected Items" and follow the instructions for mailing your exchange. 363. BEFORE sending your return, we recommend you document the following items in the event that U.S. Customs requests the information: Product Driven Returns: (Quality, Damage, or Wrong Item) In the unlikely event we send you an item that is damaged, broken, or has other quality issues, please contact us using this link, or by calling 01-915-225-4970 to describe the problem. To Place an Order: 1-800-677-0357. The latest review Return refund was posted on Apr 25, 2023. 2023 FullBeauty Brands Operations, LLC. Yes! Please return the item(s) and allow 3-4 weeks for your return to be processed and the refund to post to your account less return label charges and postage fees (see My Refund section above for more information). Return Exceptions Additional shipping and handling fees may be applied at checkout. Keep up with our latest offers, arrivals & more - it's easier than ever! Furthermore, when I looked at my Recent Order History, the exchange order did not appear, although the CSR claimed she could see it even though she could not tell me what I had ordered as exchange items. I have been a longtime customer of many online clothing and other stores and have never experienced being told "too bad" when I have misunderstood a policy. The customer account stores your email address, login and payment method. A person who accepts a prize as a winner in any Promotion (as defined below), or posts Submitted Materials to any of our social media websites, except where legally prohibited, such person grants permission for us and our designees to use his/her name, address (city and state), photograph, voice and/or other likeness and, if applicable, prize information for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide in perpetuity, without notice or review or approval.

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