The part that may not be as obvious is putting Allstate agents onboarding with the old model, the commissions were substantially higher than you pay to an existing agent. You will be eligible to participate in the Annual Incentive Plan (AIP) starting in 2017. When you look at performance space, too, it's part of a broader overall portfolio context. An extensive Allstate agent platform delivers more value per dollar to customers and competitors; a direct business utilizing the Allstate brand, competitive prices, broad product offerings and our insurance expertise; an independent agent business with national distribution and strong position in both auto and homeowners insurance; and protection services with innovative business models and expanding total addressable markets. Laid off a significant amount of the risk management department at the end of 2020 and by February 2021 say that there are now not enough people to handle the volume of work. The layoff is a result of a broader strategic plan to shift focus to a direct sales model that minimizes cost and maximizes revenue. I mean you look at -- you're talking, Greg, auto but I'll say, auto and home, we were up 2% and 8% respectively, between on new business. acquisition of New York-based National General Holdings, At Harley-Davidson, a repo shortage is hitting the bottom line, Mayor-elect Brandon Johnson names more appointees to transition subcommittees, Booth, Kellogg top the U.S. News ranking of best MBA programs, Big Fulton Market apartment project moves forward with $125 million loan, New lawsuit over 'brazen' moves in Maple & Ash restaurant feud. Should we expect that to be kind of even throughout the year or more back half weighted in terms of that market share shift? I think the way to look at this is to across all three channels. I think on the bundling side, I would look at as it actually -- I'd flip it the way Tom did there, were actually seeing some increase in bundling, and I think that's helping our homeowners. Good day. Jess Merten will assume the Chief Financial Officer role, leveraging his broad financial and operating experience at Allstate over the last decade. Over time, it will go away as we cut advertising it and quit doing and people could come into that Web site. So it's a great model for us and we want those agents to keep winning. Click below to see everything we have to offer. Exclusive: Nearly Half of All Americans Missed Rent or Mortgage Payments Due to COVID-19, New Study Reveals. Adjusted net income for Q4 was $796 million compared to about $1.6 billion during the last three months of 2020. Additionally, direct selling enables the insurer to provide packages and discounts that might not be available through their captive agents, making the option much more viable to the customer. In a conference call with analysts this morning, Wilson didnt have many answers for the decline in policies. No, those numbers are for the entire year. Just a couple of things, I'll hit there. So we've made that change. I think it's going to be the wave of the future. With that context, let's open up the line for questions. So it will drive more sustainability to growth as opposed to people calling us and saying, hey, I want to. Allstates stock sells at a little over 1 times its book value; Progressives trades at well over 3 times. 130 E. Randolph St. And I guess just maybe switching gears a little bit to the new appointed agents, and thanks for the slide on Slide 8, that was very helpful. The point is we expect to grow and we expect to earn really attractive returns. One thing is clear: changing customer models is forcing insurance to shift out of the traditional model of operation, and adapt to the times and needs of customers. Allstate raised rates by 2.5% on average in October and this month is jacking them another 12%.

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