If your order is arriving in multiple shipments, you may have different return windows. See a list of ineligible brands here. Promotions, new products and sales. When I asked them to provide me the email they sent - they went quiet. It also suggests that the company is organized and has taken steps to secure its online presence. The age of thredUP's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. All international orders are shipped through APC with standard (4 to 9 business days) shipping. Provide your existing PacSun account email to help avoid delays in receiving your credit from PacSun. . Click Activate a Kit and youll be redirected to an activation page. Please email us atmadewellforever@thredup.com with your bag number or kit tracking number and well activate the kit for you. Please email us at athleta@thredup.com with your bag number or kit tracking number and well activate the kit for you. Our inventory is constantly changing because we receive items from our customers closets. Note: Shipping for Hawaii, Alaska, APO/FPO/DPO, Puerto Rico, US Virgin Islands, and Guam may take up to 6 weeks in some cases. If you decide an item isn't the right fit for you, visit ourReturns pageto process your request. Pieces that are in good shape, but dont meet thredUPs quality standards, are evaluated for inclusion in thredUPs Rescue program. Once an order has been placed, we cannot change the chosen payment method. 15%. Answer to what happened to my things. Desired outcome: Any unaccepted items (the things thredUP wouldn't be able to sell on-site) are shipped back to you (for $10.99) or responsibly recycled, according to the company. Youll receive an email confirmation once your kit is activated. About ThredUp (NASDAQ:TDUP) Stock ThredUp Inc., together with its subsidiaries, operates online resale platforms that allows consumers to buy and sell secondhand women's and kids' apparel, shoes, and accessories. Please visit ourReturns pageto process your return. There is no time period in which you have to spend your Vera Bradley credit as they have no expiration date. I received my package and got all the items on my order but, one item in particular which was a pair of black Nike leggings had two holes on the inside of the leggings in the waistband. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You'll need an account with either of these services in order to claim your cash. Please reach out to pacsun@thredup.com to see if an update to your shipping address is possiblemake sure to include your order number and new address. There's no charge for physical Clean Out Kits or digital labels and both are free to return. Please reach out topacsun@thredup.com with your order number. all you can do is to choose from a menu of questions and click on pre-typed answers. Then it . Drop your package off at any USPS or FedEx location. By making it easy to buy and sell secondhand, thredUP has become one of the worlds largest resale platforms for womens and kids apparel, shoes, and accessories. We will keep you updated every step of the way via email. Please reach out to athleta@thredup.com with your order number to request a cancellation. They were able to track the order but there is no refund or return record.. However, you can occasionally find Thredup coupons for free shipping with no minimum spend right here on Forbes. Funny how I can receive an email asking for my feedback on how a customer service rep assisted me when I never received any contact from anyone to address my issues. Please email us atpacsun@thredup.com with your bag number or kit tracking number and well activate the kit for you. Official USPS Change-of-Address Form Multiple items may be sent in one package, as long as the return slips are included. If your item is returned, it will be relisted and continue its consignment window. secondhand clothing instead of new reduces carbon emissions by an average of 25% (Green Story Inc.). [protected] Buying (and wearing!) Once processed, it may take your bank up to 7 business days to credit the refund to your account. A long registered date for thredup.com can be seen as a positive aspect for thredUP as it indicates a commitment to maintaining the website and its domain name for a long period of time. The 14-day timeframe starts when an item is delivered, not the order as a whole. this is very frustrating. The 14-day timeframe starts when an item is delivered, not the order as a whole. Fill up your kit. We currently only ship to the United States. Note: Shipping for Hawaii, Alaska, APO/FPO/DPO, Puerto Rico, US Virgin Islands, and Guam may take up to 6 weeks in some cases. Sometimes, orders are prematurely scanned as delivered and may still be held at the post office for pickup. And one pair of pants had a cut at the bottom of the leg. To activate your kit before mailing, please click on "Activate a Kit" here and provide your email address to receive a Madewell e-Gift Card as quickly as possible. How long will it take to process my items? The Donation Clean-Out Kit is what it sounds like. Please email oakandfort@thredUP.com with your Order Number, and we will take it from there! All items should: Be clean. Have limited signs of wear, including pilling, fading and shrinkage. Have no damage, such as missing parts, rips, stains or odors.Have no alterations, including cut off labels or missing size information. Free shipping with this Thredup coupon code, Up to 50% off your order with this Thredup promo code. There's no limit on the number of packages you can send, and packages can weigh up to 70 lbs. Step 3: Buy ThredUP Products from the Official Website. Theyve got you covered with a huge selection of second-hand accessories just waiting to be discovered! Together with their partners, thredUP is committed to returning as many items as possible back into the circular economy and keeping them out of landfill. Our inventory is constantly changing because we receive items from our customers closets. Please email verabradley@thredUP.com with your Order Number, and we will take it from there! Returns must be sent back within 14 days of delivery. You will receive a notification from thredUP when your items are processed. She would have bought these from me, but she already has them. IG @thredup. Does Thredup Ship to Canada?[2023] (Answered) - uniexpress GT We currently only ship to the United States. thredUP is transforming resale with technology and a mission to inspire a new generation of consumers to think secondhand first.

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